Australian Unity Home Care Service - ACT

  • Open Now
    • 1.6 by 5 reviews
  • BEARD, Australian Capital Territory,
About


Australian Unity is a purpose-led social enterprise delivering health, care and financial services for members and the wider community. Beginning as a Melbourne friendly society in 1840, it has a long history of championing positive change and reinvesting surpluses to sustain services that make a difference.

Their focus on Real Wellbeing looks at life as a whole—being well supported with health needs, staying connected with community, and having the confidence to live life your way. Since 2000, in partnership with Deakin University, the Australian Unity Wellbeing Index has measured Australians’ life satisfaction across seve...
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Overall Review Rating

Other Services:

Service
Cost (per hour)
Nursing $128
Light Gardening $80
In-Home Respite $75
Personal Care $76
Cleaning and Household Tasks $75
Travel Cost (Staff Travel to Visit) 1.3 km

Google Reviews & Platform Reviews:

1.6/5 Wonderful 0 verified reviews

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5 Reviews

Worst company to ever exist. Don’t even bother applying for a job with them, they pay is terrible, the hours are terrible and you’ll lose more money than you earn. they’ll trick you into applying with the promise of 30+ work hours a week but they only give you 15 hours a week by the time you signed your contract. They will make you do buddy shifts for weeks on end until you get signed off by the careworker coach and they expect you to do the job perfectly with no mistakes, everyone makes mistakes sometimes but they don’t care. if they don’t sign you off then you’re stuck on more buddy shifts. They send male staff members to clients that only want female staff to assist with personal care, they stuff up the times, are difficult to get a hold of if anything goes wrong, the clients have made numerous complaints about management but none of those complaints have been addressed or resolved. No wonder why so many people are resigning and numerous clients are changing providers. They also don’t give you any notice when a client cancels and they will also falsely accuse you of things that never even happened. The only good thing about this job is the wonderful clients that I looked after. But even they can’t get ahold of the office to make changes. This has to be the most toxic workplace to ever work in. Stay away if you care about your mental health.

worst aged care provider. Services cancelled without notification. Service times changed without notification. Care workers changed without notification. Complaints made with no feedback and no action to fix problems. Avoid

Australian unity is a terrible health fund. When requiring psychiatric help if you’ve had 3 or more admissions they question why your having admissions and have access to EVERYTHING including private and confidential notes between yourself and the psychiatrist

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Opening Hours

  • Monday 9 AM to 5 PM
  • Tuesday 9 AM to 5 PM
  • Wednesday 9 AM to 5 PM
  • Thursday 9 AM to 5 PM
  • Friday 9 AM to 5 PM
  • Saturday Closed
  • Sunday Closed

Useful information & resources

Levels for Home Care Package:

Details
Package
Funds
Care
Management
Package
Management
Total
Management Fees
Basic
Daily Fee
You will
get...
Level 1 $410 $72.24 $57.4 32% None 3.89 hrs
Level 2 $721 $126.84 $100.8 32% None 6.85 hrs
Level 3 $1570 $264.32 $219.24 31% None 15.09 hrs
Level 4 $2380 $426.58 $333.2 32% None 22.5 hrs