|
Service
|
Cost (per hour)
|
|---|---|
| Nursing | $128 |
| Light Gardening | $80 |
| In-Home Respite | $75 |
| Personal Care | $76 |
| Cleaning and Household Tasks | $75 |
| Travel Cost (Staff Travel to Visit) | 1.3 km |
Reliability
Reliability
Quality of care
Quality of care
Communication
Communication
Value for money
Value for money
We would like to express our sincere gratitude to Happy Living Aged Care for the excellent care and support provided to my father-in-law and mother-in-law. All the staff are very professional, patient, and kind, always treating our family with respect and compassion. A special thank you to Adam and our case managers Christy. Their professionalism, patience, and genuine care have truly made a positive difference. We are very thankful for their dedication and support. We feel fortunate to have chosen Happy Living Aged Care, and we highly recommend their services to any family in need of trusted and caring aged care support.
I’d like to express my sincere appreciation for the exceptional care and support provided by our care manager Abbie Toh at Happy Living. Her professionalism and deep understanding of the home care package system have been invaluable. She explained complex processes with clarity and confidence, making it much easier for us to navigate everything from assessments to service coordination. Communication has been consistently outstanding — prompt, respectful, and proactive. Whether it was a quick question or a detailed concern, Abbie always responded with patience and clarity. What truly stands out is her empathy and dedication. She took the time to understand our unique needs and made us feel genuinely heard and supported. Throughout our experience, Abbie has been a reliable and consistent presence. Regular follow-ups, timely updates, and a steady commitment to quality care have built a strong sense of trust. Thanks to her dedication, our experience with the home care package has been smooth, empowering, and deeply reassuring. Thank you Abbie for making a real difference in our lives. Your work is deeply appreciated! Thank you Happy Living!
I am writing on behalf of my mum: My name is Lucy, and I would like to take a moment to express my heartfelt appreciation for Jing Cheng, who is my husband’s Case Manager. Over the past year, Jing has consistently demonstrated exceptional kindness, compassion, and professionalism in every aspect of her work. From the very beginning, she has gone above and beyond to ensure that both my husband and I feel supported, informed, and genuinely cared for. No matter how many questions we have or how often we reach out, she always responds with patience, warmth, and a sincere desire to help. She handles every detail of our required services with efficiency, enthusiasm, and an unwavering dedication to our well-being. Jing’s tireless efforts in coordinating with Happy Living, submitting necessary applications, and keeping us updated have made a significant difference in our lives. Thanks to her commitment and attentiveness, my husband's home care has become not only more convenient but also much more comfortable and reassuring. We are truly grateful to have someone as dedicated and compassionate as Jing by our side. Thank you very much Jing, and thank you Happy Living.
I would like to thank miss Bae Lim for all the help she gave me which helps to boost my confidence . She has shown empathy to her clients , o know this for sure because I’ve got a friend who is also Bae’s client . I’ve had no problems at all with Happy Living mainly due to her expertise & guidance & help , thank you, Bae.
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| Details |
Package
Funds |
Care
Management |
Package
Management |
Total
Management Fees |
Basic
Daily Fee |
You will
get... |
|---|---|---|---|---|---|---|
| Level 1 | $410 | $57.39 | $12 | 17% | None | 4.73 hrs |
| Level 2 | $721 | $100.92 | $22 | 18% | None | 8.31 hrs |
| Level 3 | $1570 | $219.66 | $47 | 17% | None | 18.1 hrs |
| Level 4 | $2380 | $333 | $71 | 17% | None | 27.44 hrs |