Accept Caregroup Pty Ltd supports older people and those living with disability to stay independent at home. Independently owned and operated with more than two decades of experience, the service offers support day and night from a thoroughly screened team: care coordinators experienced in NDIS and Home Care Packages, qualified support workers, registered and enrolled nurses, and allied health clinicians. They also partner with a broad network to deliver comprehensive, coordinated care.
Care is truly person‑centred—clients and families help shape plans and can choose staff who align with their language, culture, interests a...
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|
Service
|
Cost (per hour)
|
|---|---|
| Nursing | $128 |
| Light Gardening | $80 |
| In-Home Respite | $75 |
| Personal Care | $76 |
| Cleaning and Household Tasks | $75 |
| Travel Cost (Staff Travel to Visit) | 1.3 km |
Reliability
Reliability
Quality of care
Quality of care
Communication
Communication
Value for money
Value for money
I’m a provider for gardens services absolutely rude co ordinator couldn’t get a word in told me communication maybe if you responded I don’t recommend if you want the run around and time wasted
I’ve tried calling this company to make this complaint so I guess I’ll just have to leave this review here. I hoping this reaches the clients family of the way a staff member was treating a client on an outing. Not only was she non-verbal, but not once did I hear him talk to her the whole time, while feeding her or sitting there on his iPad. This client also had precise thickner which is to be given slowly and waiting for the palate to be empty before putting more in her mouth, he was shoving it in like no tomorrow. She turned away at one point as if to let her swallow what was in her mouth. Absolutely disgusted! These people are vulnerable and should be treated with the upmost care and support!! DO BETTER!!!
Left Accept Care 2 years ago, the best decision we have made. There are alot better HCP providers out there. If one is not happy with their provider, piece of advise, never hesitate to change providers.
Great
| Details |
Package
Funds |
Care
Management |
Package
Management |
Total
Management Fees |
Basic
Daily Fee |
You will
get... |
|---|---|---|---|---|---|---|
| Level 1 | $410 | $73.78 | $42.84 | 29% | None | 4.07 hrs |
| Level 2 | $721 | $129.78 | $75.32 | 29% | None | 7.17 hrs |
| Level 3 | $1570 | $313.74 | $213.22 | 34% | None | 14.49 hrs |
| Level 4 | $2380 | $475.72 | $323.26 | 34% | None | 21.96 hrs |