Founded by Emily and Gareth in 2017, The CareSide is a family‑led provider delivering in‑home support for older Australians. Backed by an advisory team with more than a century of healthcare expertise, they combine compassionate care with practical innovation. Their purpose‑built GEMS platform for Australian home care brings scheduling and client management together, cutting admin so fees stay competitive and quality remains high.
Their approach centres on making care straightforward, delivering real value, and continuously improving through client feedback. By nurturing genuine connections, support workers bring skill, dig...
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|
Service
|
Cost (per hour)
|
|---|---|
| Nursing | $128 |
| Light Gardening | $80 |
| In-Home Respite | $75 |
| Personal Care | $76 |
| Cleaning and Household Tasks | $75 |
| Travel Cost (Staff Travel to Visit) | 1.3 km |
Reliability
Reliability
Quality of care
Quality of care
Communication
Communication
Value for money
Value for money
All my dealings with the staff and workers has been pleasant and professional and very helpful. I would happily recommend CareSide to others in the same situation. They help make a difficult time easier to bear showing empathy and attention to detail.
The CareSide team are excellent. They’re efficient, quick to respond and I can tell they genuinely care about my Dad’s wellbeing. As a veteran, he can be challenging at times, but I always feel fully supported. CareSide are thorough, ensure all workers are compliant with checks and have a vested interest in ensuring his needs are met. Their professionalism and compassion give me complete peace of mind. Highly recommend.
I'm very happy with the care I get through my case manager at the Careside. He works very hard to have my needs met. It's so rewarding after my previous care provider who shall remain nameless. I'd recommend anyone needing this service to contact them. Thanks Ahmed. You're the best.
Great communication, a step up from the previous provider.
Since joining Careside. I now have some really good carers and care manager. If i have any problems My care manager usually sorts the problem out and I have no problems with getting to anywhere i need to go using my cab charge card or a carer taking me to medicle appointments and grocery shopping. I am really glad that i changed to Careside
| Details |
Package
Funds |
Care
Management |
Package
Management |
Total
Management Fees |
Basic
Daily Fee |
You will
get... |
|---|---|---|---|---|---|---|
| Level 1 | $410 | $61.09 | $20.36 | 20% | None | 4.56 hrs |
| Level 2 | $721 | $107.44 | $35.81 | 20% | None | 8.02 hrs |
| Level 3 | $1570 | $233.82 | $77.94 | 20% | None | 17.48 hrs |
| Level 4 | $2380 | $354.46 | $118.15 | 20% | None | 26.49 hrs |