The CareSide - Victoria

  • Open Now
    • 5 by 5 reviews
  • LAUNCESTON, Tasmania,
About


Founded by Emily and Gareth in 2017, The CareSide is a family‑led provider delivering in‑home support for older Australians. Backed by an advisory team with more than a century of healthcare expertise, they combine compassionate care with practical innovation. Their purpose‑built GEMS platform for Australian home care brings scheduling and client management together, cutting admin so fees stay competitive and quality remains high.

Their approach centres on making care straightforward, delivering real value, and continuously improving through client feedback. By nurturing genuine connections, support workers bring skill, dig...
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Overall Review Rating

Other Services:

Service
Cost (per hour)
Nursing $128
Light Gardening $80
In-Home Respite $75
Personal Care $76
Cleaning and Household Tasks $75
Travel Cost (Staff Travel to Visit) 1.3 km

Google Reviews & Platform Reviews:

5/5 Wonderful 0 verified reviews

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5 Reviews

All my dealings with the staff and workers has been pleasant and professional and very helpful. I would happily recommend CareSide to others in the same situation. They help make a difficult time easier to bear showing empathy and attention to detail.

The CareSide team are excellent. They’re efficient, quick to respond and I can tell they genuinely care about my Dad’s wellbeing. As a veteran, he can be challenging at times, but I always feel fully supported. CareSide are thorough, ensure all workers are compliant with checks and have a vested interest in ensuring his needs are met. Their professionalism and compassion give me complete peace of mind. Highly recommend.

I'm very happy with the care I get through my case manager at the Careside. He works very hard to have my needs met. It's so rewarding after my previous care provider who shall remain nameless. I'd recommend anyone needing this service to contact them. Thanks Ahmed. You're the best.

Great communication, a step up from the previous provider.

Since joining Careside. I now have some really good carers and care manager. If i have any problems My care manager usually sorts the problem out and I have no problems with getting to anywhere i need to go using my cab charge card or a carer taking me to medicle appointments and grocery shopping. I am really glad that i changed to Careside

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4 25 Google Reviews
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Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

Useful information & resources

Levels for Home Care Package:

Details
Package
Funds
Care
Management
Package
Management
Total
Management Fees
Basic
Daily Fee
You will
get...
Level 1 $410 $61.09 $20.36 20% None 4.56 hrs
Level 2 $721 $107.44 $35.81 20% None 8.02 hrs
Level 3 $1570 $233.82 $77.94 20% None 17.48 hrs
Level 4 $2380 $354.46 $118.15 20% None 26.49 hrs