AccessCare delivers Home Care Packages and tailored in‑home support, run by Kingston City Council in Melbourne. For more than three decades, we have supported older people, people with disability, carers and people experiencing homelessness to live independently at home. Our locally based care managers coordinate services for both straightforward and complex needs, using deep knowledge of local options and strong links with allied health. As a council‑operated service, you can expect stability, accountability and fair pricing, with fees reinvested into frontline care.
We provide specialised care management and responsive su...
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|
Service
|
Cost (per hour)
|
|---|---|
| Nursing | $128 |
| Light Gardening | $80 |
| In-Home Respite | $75 |
| Personal Care | $76 |
| Cleaning and Household Tasks | $75 |
| Travel Cost (Staff Travel to Visit) | 1.3 km |
Reliability
Reliability
Quality of care
Quality of care
Communication
Communication
Value for money
Value for money
I am more than appreciative of the support I receive from Access care. In particular the domestic support provided by Parinya who efficiently cleans my home and also occasionally helps me when I am ill or in pain with my laundry & bedding. Nothing is too much trouble for her and she is extremely kind and caring. I also appreciate the social support arranged by Belinda and her volunteers who have helped me with my dog whilst I have been too unwell to walk him. Coming home from a long hospital stay also afforded me other supports from assisted shopping to personal care & meals. Although I didn’t utilise all the services on offer I valued the opportunity of having them available if needed. I also occasionally use the maintenance service when needed mainly for home safety matters
We have services provided by Kingston AccessCare for my Mother. The staff both in the administration and the service providers are absolutely fantastic. We were unsure about getting personal services initially, but are so happy we did. The staff treat Mum with dignity and respect and are both professional and friendly at the same time. Everybody we have dealt with at Kingston AccessCare has been fantastic.
I have been with Access Care for many years. During that time , they managed not only my own but also my late husband’s Home Care Package . The unfailing kindness, care and efficiency of the team, especially our case manager , helped us through some difficult times. I would recommend Access Care without hesitation to anyone looking for a provider in this field.
Our family is happy with the service provided by AccessCare over the last few years. They are responsive to my mum’s care needs and always strive to keep the same support workers assigned to her. Her case manager Jodie always goes above and beyond to help make life more comfortable for my mum. Thank you
I cannot express deeply enough the excellent assistance I have received from Access Care. Their care and professionalism is second to none. Thank you.
| Details |
Package
Funds |
Care
Management |
Package
Management |
Total
Management Fees |
Basic
Daily Fee |
You will
get... |
|---|---|---|---|---|---|---|
| Level 1 | $410 | $60 | $26 | 21% | None | 4.5 hrs |
| Level 2 | $721 | $100 | $46 | 21% | None | 7.99 hrs |
| Level 3 | $1570 | $158 | $98 | 17% | None | 18.25 hrs |
| Level 4 | $2380 | $220 | $148 | 16% | None | 27.94 hrs |