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- Brightwater At Home South East Metro
Brightwater At Home - South East Metro
-
Open Now
- 3.4 by 5 reviews
- HIGH WYCOMBE, Western Australia,
About
Brightwater supports people of all ages to live well, with care shaped by more than a century of experience since 1901. We walk alongside clients through life’s changes, with expertise in complex needs including dementia, Huntington’s disease and acquired brain injury. Our person‑first philosophy strengthens identity, choice and confidence so people can keep learning, growing and directing their own lives.
Guided by values that are caring, honest, inclusive, forward‑thinking and courageous, we deliver respectful, empowering support. We foster inclusive services and workplaces, welcoming LGBTI people, culturally and linguist...
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Other Services:
|
Service
|
Cost (per hour)
|
|---|---|
| Nursing | $128 |
| Light Gardening | $80 |
| In-Home Respite | $75 |
| Personal Care | $76 |
| Cleaning and Household Tasks | $75 |
| Travel Cost (Staff Travel to Visit) | 1.3 km |
Google Reviews & Platform Reviews:
Reliability
Reliability
Quality of care
Quality of care
Communication
Communication
Value for money
Value for money
5 Reviews
It’s beautiful place and I love to work with them
Do not use Brightwater. Shocking service and just a big money making machine. My father needed someone to give him his medication morning and night. Many times they just didn't turn up but still charged for it. Every week we had to check the webster blister packs as sometimes they would give the morning medication at night or vice versa, which was an issue because my dad had sleeping tablets at night. Brightwater told us that the same people will be looking after my father. But in a week my father could see 9 different people, Had to go through statements line by line each month and found extra incorrect charges, double counting of days from one month to the next. The closing balance from one month was different to the opening balance of the next month. Lots of errors and tooks months and lots of emails to get refunds. Strangely they never once mistakenly undercharged us.
Awlful service, never use these guys, cannot be trusted
top service top staff can highly recomend
A great service provider.
- +611300223968
- welcome@brightwatergroup.com
- INGLEWOOD WA 6052
- brightwatergroup.com
Useful information & resources
Levels for Home Care Package:
| Details |
Package
Funds |
Care
Management |
Package
Management |
Total
Management Fees |
Basic
Daily Fee |
You will
get... |
|---|---|---|---|---|---|---|
| Level 1 | $410 | $58 | $37 | 24% | None | 4.38 hrs |
| Level 2 | $721 | $94 | $67 | 23% | None | 7.78 hrs |
| Level 3 | $1570 | $233 | $175 | 26% | None | 16.14 hrs |
| Level 4 | $2380 | $365 | $269 | 27% | None | 24.25 hrs |